ANKER 30-DAY MONEY-BACK GUARANTEE
Returns & Warranty Policy
30-Day Money-Back
Full refund for undamaged products
24-Month Warranty
Hassle-free coverage for quality defects
Fast Processing
Refunds issued within 3-5 business days
30-Day Money-Back Guarantee
Undamaged Anker products may be returned for a 100% full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back at our warehouse for inspection, the refund process begins immediately.
Return Eligibility & Condition
To qualify for a refund under our 30-day guarantee, returned items must include all original packaging, cords, adapters, and instructional documentation. Items must be free of physical damage, abuse, or unauthorized modifications.
24-Month Comprehensive Warranty
All Anker power banks, fast wall chargers, USB-C hubs, and charging cables are engineered for maximum durability and backed by our renowned 24-Month Hassle-Free Manufacturer Warranty. If your device experiences any manufacturing or operational defect during this period, we provide immediate replacement or a full refund at zero additional cost.
How to Start a Return
To initiate a return or warranty claim, contact our dedicated support team with your order number and product serial number. Our support specialists will issue a Return Merchandise Authorization (RMA) and a prepaid shipping label where applicable.
Need Personal Assistance?
Our official Anker Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-800-988-7973 (Mon-Fri 6AM-5PM PT)